To order our products, visit www.ecotera.net , select the product you want, and add it to your cart. Simply enter your payment information to complete your order. Once your order is approved, you will receive a confirmation email.

When shopping with us, you can pay via wire transfer/EFT. We're working on our infrastructure for credit card payments and aim to offer this option soon.

Once your order is confirmed, your products will be shipped to the specified delivery address within 3-7 business days. This timeframe may be longer for custom-made or out-of-stock products, and you will be notified in this case.

If you have any problems with your order, you can contact us at info@letoon.com.tr or 0535 665 02 54 .

You can return your products within 14 days of receipt, provided they are unused and in their original packaging. You must contact us for returns. Return shipping costs are the buyer's responsibility.

Each of our products includes care and maintenance instructions. For detailed information, please refer to the "Care and Use" section on the product page or contact us.

Yes, you can purchase wholesale for corporate or special projects. For a special price quote, please email info@letoon.com.tr .

You can track your order using the tracking number found in your order confirmation email. You can also check its status in the "Order Tracking" section.

Shipping costs vary depending on the delivery address and weight. You can see this amount at checkout. Orders over a certain amount are eligible for free shipping.